HOTEL KARUIZAWA CROSS
ゲストの声
This is a very nice lodging space. It's separate wings on the second floor of a tourist shopping center. The hotel lobby is separate and you need to exit your room and walk outside to access. Overall I was happy with my stay. It's right on the Kyu-Karuizawa shopping street. But otherwise not much around. Would be best with with a car (which I did not have)
Brian
2025年1月
Incredibly clean and well presented establishment with great pricing on accomodation. The staff were very warm and welcoming as well as helpful during my stay. I would highly recommend staying here!
Brendan
2025年1月
The room was very spacious and clean, the beds were comfortable, and the shower felt fantastic after a day of walking and exploring. The staff deserve to be commended as well because they were so friendly and welcoming. I really wish I had a chance to thank all of them personally. The location is amazing as well because the hotel is located right above a shopping district and connected to Ginza street.
Raymond
2024年11月
Spacious room. Very clean. Staff helpful and friendly. Close to older area of town with great shopping and local goods. Shopping outlet near station was great, good bargains. Local coffee shop was amazing, pricey but worth a visit. Kawasaki an, soba noodle restaurant great food and worth going for meal. Visit Shirato falls and Kumoba pond
Alexandria
2025年2月
The staff were the nicest bunch of people who were also very helpful with everything, from food recommendations to luggage forwarding. The staff were also very communicative when I emailed them before my arrival. The hotel is new. The hotel and room decor is gorgeous, and the room is very spacious. The hotel had thoughtful touches like leaving baby toiletries in the room when I told them I was bringing a baby with me. It is also in a superb location - its back entrance leads right into Ginza old street, with plenty of food choices and shops.
Ky
2023年12月
Location is about 2 km. from JR station, but you can take the bus to Kyo-Karuizawa (around 100-160 yen each) or taxi (around 1200 yen) which you can find both in front of the station. (I think it's can be 3-4 persons maximum for one taxi - it's up to your luggage size). The hotel is just in the middle of walking street, where you can find lots restaurants and shops around there - in walking distance. - Staffs are very helpful and nice. (they help to call taxi on the check-out date to the station - which leave you nothing to worry about) - Room is clean and well prepared.
Sthien
2023年10月
The staff were excellent. They were helpful and friendly, and they spoke English. The location was very convenient. While walking around the area we could just pop back to the hotel to drop off some shopping or pick up a jacket in the evening. It was great. The decor was designed well and the overall atmosphere was warm and welcoming. Also, it was very nice to have a cozy bar at the hotel to have a drink at in the evening.
Betty
2024年10月
Excellent staff. Hats off to Hyun for making the stay memorable. Rooms were great, spacious and so well thought out in terms of design and functionality. The hotel above the mall and next to the main Karuizawa street made getting food and shopping for souvenirs and gifts easy.
Dg
2024年12月
Rooms are big and clean. A room for 5 people can accommodate more than that. There are some good stores near property, also good restos that are just walking distance. I like how rooms are situated in a way that it's like a demi villa, where the hallway is at the outdoor and not the hotel type.
Maria
2025年3月
Cosy, spacious and clean. Love the vibes and the fact that we can use the outdoor space / seating area.
Angela
2024年5月
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